Where to Go in Georgia for More Information

1.  The Georgia Insurance Department.

By phone:  To get assistance with their questions or problems about your policy call 404-656-2070 between 8:30 am and 4:30 pm every business day.

By mail or in person:  Send inquiries and complaints to:

Warren D. Evans
Commissioner of Insurance
Georgia Insurance Department
716 West Tower, Floyd Bldg.
2 Martin Luther King Jr. Drive
Atlanta, GA  30334

When filing a complaint, please supply the following information:

• Name of insurance company.
• Policy number.
• Claim or File Number, if applicable.
• Details of your complaint in a brief statement.
• Copies of any correspondence or other papers which you feel would help the investigation.

2.  If you need additional help or advice on Medicare benefits or eligibility, contact your local Social Security Office of the Health Care Financing Administration.

Information Numbers:
Social Security Office - 404-331-0124
Health Care Financing Administration - 404-331-2329

3.  If you need additional help or advice on medical benefits or eligibility, contact your local Family and Children Services Office.

State Information Number:
Division of Family and Children Services - 404-894-6386

4.  If you bought or are considering buying a long-term care insurance policy, the company or its agent should also be able to answer your questions.